Century Boat Company Receives CSI Award

PANAMA CITY, Florida, August 18 2009

Century Boat Company, Inc. has once again received the prestigious CSI Customer Satisfaction Award from the National Marine Manufacturers Association.  Company representatives will receive the award during a presentation at the IBEX Show, later this year. 

“Our commitment to excellence in customer satisfaction and quality goes well beyond our factory, and each of our employees, as well as our nationwide network of dealers is dedicated to providing customers with the ultimate experience, before, during and after the sale,” says Richie Rodgers, National Sales Manager for Century Boat Company, Inc.  “Our CSI data is instrumental in providing feedback to ensure that we are providing our customers with top-notch service and high-quality products,” says Rodgers.

Rodgers added that Century continues to make numerous product improvements based solely on the information obtained from its customers, and the company also utilizes the CSI program as a great “follow-up” tool for its dealer network in order to ensure a satisfying ownership experience for its customers.

Dean Burnett, Vice President and General Manager for Century commented that “Winning an award like this is truly a group effort; the information we receive from our Customers, Dealers, Customer Service follow-up calls and Professional Fishing Staff is utilized to make the product better every year.  The extra care at the factory level is also a key factor in this award. The boat builders at Century take pride in what they do and it shows when you receive an award like this.”

Century Boat Company, Inc. has a long history of high-quality boats designed and built for boaters and anglers who demand fishability, luxury, and reliability.  Today, Century Boat Company, Inc is a leading manufacturer of walk-arounds, center consoles, dual consoles, inshores and offshore and express models.  To find a dealer near you, visit our dealer locator section of the website.